CK55 Terms and Conditions

01 Acceptance of Terms

By accessing, registering on, or using the CK55 platform at ck55.one, you confirm that you have read, understood, and agreed to be bound by these Terms and Conditions in full. These terms form a legally binding agreement between you and CK55.

If you do not agree with any part of these Terms and Conditions, you must not use the CK55 platform. Continued use of the platform after any update to these terms constitutes acceptance of the revised version.

02 Eligibility and Registration

To register and use CK55, you must meet all of the following eligibility requirements:

• You must be at least 18 years of age at the time of registration.
• You must be legally permitted to participate in online gaming under the laws applicable to your location.
• You must not be a resident of any jurisdiction where online gaming is explicitly prohibited.
• You must not be a current employee, contractor, or immediate family member of a C K55 employee or contractor.

During registration, you are required to provide accurate and complete information including your full name, date of birth, and a valid mobile number linked to your bKash or Nagad account. CK55 reserves the right to request identity verification documents at any time to confirm eligibility.

03 Account Responsibilities

Each player may hold only one active CK55 account. Opening multiple accounts — whether under the same name, same device, same IP address, or same payment method — is strictly prohibited and will result in all associated accounts being suspended.

You are solely responsible for:

• Keeping your login credentials confidential and not sharing them with anyone.
• All activity that takes place under your account, whether authorised by you or not.
• Ensuring your account information remains accurate and up to date at all times.
• Notifying CK55 support immediately if you suspect unauthorised access to your account.

CK55 will never ask for your password via email, chat, or phone. If you receive any such request, treat it as fraudulent and report it to our support team immediately.

04 Deposits and Payments

CK55 accepts deposits via bKash and Nagad — the two primary mobile wallet services used by players in Bangladesh. The minimum deposit amount is ৳10. There is no maximum deposit limit, though large deposits may be subject to additional verification.

Key deposit rules:

• Deposits must be made from a mobile wallet registered in your own name. Third-party deposits are not accepted.
• Deposits are credited to your CK55 account in real time once confirmed by the payment provider.
• CK55 does not charge any fees on deposits, though your mobile wallet provider may apply their own transaction charges.
• Deposits made in error cannot be reversed once the funds have been credited to your gaming account.
• CK55 reserves the right to request proof of payment for any deposit at any time.

05 Withdrawals

CK55 processes withdrawal requests to the same bKash or Nagad account used for the original deposit. The minimum withdrawal amount is ৳100. CK55 targets a processing time of under 11 minutes for standard withdrawal requests during normal operating hours.

Withdrawal conditions:

• Withdrawals can only be sent to a mobile wallet registered in the same name as your CK55 account.
• Your account must be fully verified before any withdrawal is processed.
• Any active bonus funds must meet the applicable wagering requirement before a withdrawal can be initiated.
• CK55 reserves the right to conduct additional security checks on withdrawal requests, which may extend processing time.
• Withdrawals requested during peak periods or system maintenance windows may take longer than the standard target time.
• CK55 does not charge withdrawal fees, though your mobile wallet provider may apply their own charges.

06 Bonuses and Promotions

CK55 offers bonuses and promotional offers to both new and existing members from time to time. All bonuses are subject to the specific terms published alongside each promotion, as well as the general bonus rules set out here.

• All bonuses carry a wagering requirement that must be completed before bonus funds or winnings derived from bonus funds can be withdrawn.
• Wagering requirements are calculated based on the bonus amount unless otherwise stated in the specific promotion terms.
• Bonus funds are used after real money funds have been depleted, unless stated otherwise.
• CK55 reserves the right to modify, suspend, or cancel any promotion at any time without prior notice.
• Players found to be abusing bonus offers — including through the use of multiple accounts or coordinated betting — will have their bonuses forfeited and their accounts reviewed.
• Only one welcome bonus is available per player, per household, and per device.

07 Betting Rules

All bets placed on CK55 are subject to the specific rules of the game or event being wagered on, as well as the general betting rules set out here. By placing a bet, you confirm that you understand and accept the applicable rules.

• Bets are final once confirmed. CK55 does not accept requests to cancel or modify a bet after it has been placed.
• Minimum and maximum bet limits apply to all games and are displayed within each game interface.
• CK55 reserves the right to void any bet that was placed as a result of a technical error, incorrect odds display, or system malfunction.
• In the event of a disputed result, CK55's decision is final after review by the relevant game provider or event source.
• Live game results — including cockfighting outcomes — are sourced directly from licensed providers and cannot be altered by CK55 after the event concludes.

08 Fair Play and Prohibited Conduct

CK55 is committed to providing a fair gaming environment for all players. The following conduct is strictly prohibited and will result in immediate account suspension and potential forfeiture of funds:

• Using automated betting software, bots, scripts, or any other tool that provides an unfair advantage.
• Exploiting software bugs, glitches, or errors in any game or platform feature.
• Colluding with other players to manipulate game outcomes or share information during live games.
• Placing bets designed to exploit bonus terms rather than engage in genuine gaming activity.
• Attempting to access another player's account without authorisation.
• Using the platform for any form of money laundering or financial fraud.

CK55 uses automated monitoring systems to detect irregular betting patterns and suspicious account activity. If your account is flagged, our team will review the activity and contact you if clarification is needed.

09 Account Suspension and Closure

CK55 reserves the right to suspend or close any account at any time for the following reasons:

• Breach of any section of these Terms and Conditions.
• Failure to complete identity verification when requested.
• Suspected fraudulent activity, money laundering, or abuse of promotions.
• Detection of multiple accounts linked to the same player.
• A player's own request for self-exclusion under the Responsible Gaming policy.

If your account is suspended, you will be notified via the contact details registered on your account. Any real money balance remaining in a suspended account will be reviewed and, where no breach has occurred, returned to your registered mobile wallet after the investigation is complete.

Players who wish to close their own account voluntarily may do so by contacting CK55 customer support. Account closure requests are processed within 24 hours.

10 Responsible Gaming

CK55 takes responsible gaming seriously. We provide a range of tools to help players manage their gaming activity and stay in control. These tools are available to all registered members at no cost and can be activated through your account settings or by contacting support.

• Deposit Limits: Set daily, weekly, or monthly limits on how much you can deposit.
• Session Time Reminders: Receive notifications after a set period of continuous play.
• Cooling-Off Period: Temporarily suspend your account for a defined period of time.
• Self-Exclusion: Permanently exclude yourself from the CK55 platform.

If you believe your gaming is becoming a problem, please use these tools or reach out to our support team immediately. For more information, visit the Responsible Gaming page.

11 Privacy and Data

CK55 collects and processes personal data in accordance with our Privacy Policy. By registering on CK55, you consent to the collection and use of your personal data as described in that policy.

Key points regarding your data:

• Your personal data is used to operate your account, process payments, verify your identity, and provide customer support.
• CK55 does not sell your personal data to third parties.
• Data is stored securely using industry-standard encryption.
• You have the right to request access to, correction of, or deletion of your personal data by contacting our support team.

12 Limitation of Liability

CK55 provides its platform on an "as available" basis. While we work hard to maintain uptime and reliability, we cannot guarantee uninterrupted access to the platform at all times.

• CK55 is not liable for any losses arising from platform downtime, technical errors, or interruptions to internet connectivity.
• CK55 is not responsible for any losses resulting from a player's failure to comply with these Terms and Conditions.
• In the event of a technical malfunction that affects a game outcome, CK55 reserves the right to void the affected bets and return stakes to the players involved.
• CK55's total liability to any player in connection with any single incident shall not exceed the amount deposited by that player in the 30 days preceding the incident.

13 Changes to Terms

CK55 reserves the right to update or modify these Terms and Conditions at any time. When changes are made, the "Last Updated" date at the top of this page will be revised accordingly.

For significant changes, CK55 will notify registered players via the contact details on their account. Continued use of the platform after any update constitutes acceptance of the revised Terms and Conditions. It is your responsibility to review this page periodically to stay informed of any changes.

14 Contact Us

If you have any questions about these Terms and Conditions, or if you need clarification on any policy, please contact the CK55 support team. We are available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Available directly through the CK55 platform after login
• Response Time: Under 5 minutes average for live chat; under 2 hours for email